3mensio Workstation recall in Canada: performance issue
In plain language
This recall involves the 3mensio Workstation, a medical device used in healthcare. It's being recalled because of a performance issue that could lead to incorrect visualization of clock positions. This could potentially harm patients. Users will receive instructions on how to prevent the issue, and a new software version will be provided.
What to do
- Contact the manufacturer, Pie Medical Imaging B.V., for additional information.
- Follow the instructions provided in the letter from the manufacturer.
- Install the new software version when it becomes available.
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Affected products
3mensio Workstation
Model: 10.6
Lot: Not applicable.
Why this matters
Patient harm due to incorrect visualization
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Not applicable.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 10.6
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Patient harm due to incorrect visualization
What should consumers do?
Contact the manufacturer, Pie Medical Imaging B.V., for additional information. Follow the instructions provided in the letter from the manufacturer. Install the new software version when it becomes available.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Patient harm due to incorrect visualization
When was this product recalled?
This product was recalled on July 17, 2025.
Is the Pie Medical Imaging B.V. brand affected by this recall?
Yes, Pie Medical Imaging B.V. products are affected by this recall. This recall involves the 3mensio Workstation, a medical device used in healthcare. It's being recalled because of a performance issue that could lead to incorrect visualization of clock positions. This could potentially harm patients. Users will receive instructions on how to prevent the issue, and a new software version will be provided.