Medical devicesUpdated Jan 3, 2026Accu-Chek GuideOfficial source

    Accu-Chek Guide recall in Canada: incorrect blood glucose readings

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    In plain language

    This recall involves Accu-Chek Guide blood glucose meters sold in Canada. It's being recalled because incorrect blood glucose readings may lead to inappropriate treatment decisions. Stop using the product and contact the manufacturer for more information.

    What to do

    • Stop using the product immediately.
    • Check the lot and serial numbers if you have this product.
    • Contact the manufacturer if you require additional information.

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    Affected products

    • Accu-Chek Guide

      Model: 07398832004

      Lot: 406670, 406711

    Why this matters

    Incorrect blood glucose readings leading to inappropriate therapy decisions

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: 406670, 406711

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 07398832004

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Incorrect blood glucose readings leading to inappropriate therapy decisions

    What should consumers do?

    Stop using the product immediately. Check the lot and serial numbers if you have this product. Contact the manufacturer if you require additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Incorrect blood glucose readings leading to inappropriate therapy decisions

    When was this product recalled?

    This product was recalled on September 26, 2024.

    Is the Accu-Chek Guide brand affected by this recall?

    Yes, Accu-Chek Guide products are affected by this recall. This recall involves Accu-Chek Guide blood glucose meters sold in Canada. It's being recalled because incorrect blood glucose readings may lead to inappropriate treatment decisions. Stop using the product and contact the manufacturer for more information.