Active Cord recall in Canada: Burn and fire risk
In plain language
This recall involves Active Cord medical devices sold in Canada. It's being recalled because cord damage could cause sparking, leading to burns, shocks, or fire. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer for more information.
- Follow the return or disposal instructions provided by the manufacturer.
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Affected products
Active Cord
Model: C650-129A
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Burn and fire risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: C650-129A
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Burn and fire risk
What should consumers do?
Stop using the product immediately. Contact the manufacturer for more information. Follow the return or disposal instructions provided by the manufacturer.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Burn and fire risk
When was this product recalled?
This product was recalled on July 10, 2020.