Medical devicesUpdated Jan 3, 2026BOSTON SCIENTIFIC CORPORATIONOfficial source

    ACURATE neo2 and ACURATE Prime recall in Canada: performance issue

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    In plain language

    This recall involves ACURATE neo2 and ACURATE Prime medical devices sold in Canada. They are being recalled due to a performance issue related to valve underexpansion. Healthcare professionals should contact the manufacturer for more information.

    What to do

    • Contact the manufacturer if you require additional information.

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    Affected products

    • ACURATE Prime Aortic Valve

      Model: H74939690250 H74939690270 H74939690230 H74939690290

      Lot: All lots.

    • ACURATE Neo2 Loading Kit

      Model: SYM-AC-010

      Lot: All lots.

    • ACURATE Prime Delivery System

      Model: H749396822729 H749396822325

      Lot: All lots.

    • ACURATE Neo2 Transfemoral Delivery System

      Model: SYM-DS-005 SYM-DS-010

      Lot: All lots.

    • ACURATE Prime Loading Kit

      Model: H749396942729 H749396942325

      Lot: All lots.

    • ACURATE Neo2 Valve

      Model: SYM-SV27-004 SYM-SV23-004 SYM-SV25-004

      Lot: All lots.

    • ACURATE Prime XL Delivery System

      Model: SYM-DS-009-C

      Lot: All lots.

    • ACURATE Prime XL Loading Kit

      Model: SYM-AC-009-C

      Lot: All lots.

    • ACURATE Prime XL Aortic Valve

      Model: SYM-SV29-009-C

      Lot: All lots.

    Why this matters

    Performance issue

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: All lots.

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: H749396822729 H749396822325, H74939690250 H74939690270 H74939690230 H74939690290, H749396942729 H749396942325, SYM-AC-009-C, SYM-AC-010, SYM-DS-005 SYM-DS-010, SYM-DS-009-C, SYM-SV27-004 SYM-SV23-004 SYM-SV25-004, SYM-SV29-009-C

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

    Want alerts if similar products are recalled in Canada?

    Frequently Asked Questions

    Why was this product recalled?

    Performance issue

    What should consumers do?

    Contact the manufacturer if you require additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Performance issue

    When was this product recalled?

    This product was recalled on December 2, 2024.

    Is the BOSTON SCIENTIFIC CORPORATION brand affected by this recall?

    Yes, BOSTON SCIENTIFIC CORPORATION products are affected by this recall. This recall involves ACURATE neo2 and ACURATE Prime medical devices sold in Canada. They are being recalled due to a performance issue related to valve underexpansion. Healthcare professionals should contact the manufacturer for more information.