ADVIA Hematology System recall in Canada: May misread patient samples
In plain language
This recall involves ADVIA 2120 and 2120i Hematology Systems sold in Canada. They are being recalled because the software may misread patient sample barcodes. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check model and serial numbers.
- Contact Siemens Healthcare Diagnostics Inc. for more information.
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Affected products
ADVIA 2120 WITH DUAL ASPIRATION AUTOSAMPLER
Model: 10313419
Lot: IR09290607, IR15760724, IR08740603
ADVIA 2120 WITH AUTOSAMPLER
Model: 10316162
Lot: IR11720631, IR13120642
ADVIA 2120I ANALYZER WITH AUTOSAMPLER
Model: 10285573, 11219529
Lot: More than 10 numbers, contact manufacturer.
ADVIA 2120i Analyser with Autosampler
Model: 10285572, 11219531
Lot: More than 10 numbers, contact manufacturer.
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: IR09290607, IR15760724, IR08740603, IR11720631, IR13120642, More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 10285572, 10285573, 10313419, 10316162, 11219529, 11219531
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves ADVIA 2120 and 2120i Hematology Systems sold in Canada. They are being recalled because the software may misread patient sample barcodes. Stop using the product and follow the return steps in the official notice.
What should consumers do?
Stop using the product immediately. Check model and serial numbers. Contact Siemens Healthcare Diagnostics Inc. for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on April 1, 2021.
Is the ADVIA brand affected by this recall?
Yes, ADVIA products are affected by this recall. This recall involves ADVIA 2120 and 2120i Hematology Systems sold in Canada. They are being recalled because the software may misread patient sample barcodes. Stop using the product and follow the return steps in the official notice.