Alcon or Endure LuxOR E71 Ophthalmic Microscope and Q-Vue Ophthalmic Microscope (2018-07-18)
In plain language
This recall involves Alcon or Endure LuxOR E71 Ophthalmic Microscopes and Q-Vue Ophthalmic Microscopes sold in Canada. They are being recalled because the optical head may detach from the stand. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model and serial numbers.
- Contact Alcon Laboratories Inc. for instructions.
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Affected products
LuxOR E71 Ophthalmic Microscope
Model: 8065752322
Lot: s/n: 1403918102X, s/n: 1502158505X
LuxOR E71 Q-Vue Ophthalmic Microscope
Model: 8065752240
Lot: s/n: 1402314404X, s/n: 1402314405X, s/n: 42119:001, s/n: 42994:001, s/n: 44040:001
Why this matters
Detachment risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: s/n: 1402314404X, s/n: 1402314405X, s/n: 42119:001, s/n: 42994:001, s/n: 44040:001, s/n: 1403918102X, s/n: 1502158505X
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 8065752240, 8065752322
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Detachment risk
What should consumers do?
Stop using the product immediately. Check the model and serial numbers. Contact Alcon Laboratories Inc. for instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Detachment risk
When was this product recalled?
This product was recalled on August 2, 2018.
Is the Alcon or Endure brand affected by this recall?
Yes, Alcon or Endure products are affected by this recall. This recall involves Alcon or Endure LuxOR E71 Ophthalmic Microscopes and Q-Vue Ophthalmic Microscopes sold in Canada. They are being recalled because the optical head may detach from the stand. Stop using the product and follow the return steps in the official notice.