RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026Agilent Technologies BelgiumOfficial source

    Alissa Interpret recall in Canada: Performance issue

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    In plain language

    This recall involves Alissa Interpret software sold in Canada. It's being recalled because of a performance issue with its classification scheme. Contact the manufacturer for more information.

    What to do

    • Contact the manufacturer for additional information.

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    Affected products

    • Alissa Interpret

      Model: K5849AA

      Lot: v5.3.7 v5.4.3

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: v5.3.7 v5.4.3

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: K5849AA

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    This recall involves Alissa Interpret software sold in Canada. It's being recalled because of a performance issue with its classification scheme. Contact the manufacturer for more information.

    What should consumers do?

    Contact the manufacturer for additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.

    When was this product recalled?

    This product was recalled on February 1, 2024.

    Is the Agilent Technologies Belgium brand affected by this recall?

    Yes, Agilent Technologies Belgium products are affected by this recall. This recall involves Alissa Interpret software sold in Canada. It's being recalled because of a performance issue with its classification scheme. Contact the manufacturer for more information.