Allura Systems recall in Canada: Medical device performance issue
In plain language
This recall involves Allura Systems medical devices sold in Canada by Philips Medical Systems Nederland B.V. It's being recalled because a software issue may cause a temporary loss of imaging (x-ray) functionality. This could lead to delays in medical therapy. Healthcare professionals should contact the manufacturer for more information.
What to do
- Contact the manufacturer, Philips Medical Systems Nederland B.V., for additional information.
- Be aware of potential delays in therapy due to temporary loss of imaging functionality.
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Affected products
Allura Xper FD10 (Product Of Alluraclarity Family)
Model: 722026
Lot: All lots.
Allura Xper FD20/20 OR Table (Product Of Alluraclarity Family)
Model: 722039
Lot: All lots.
Allura Xper FD10/10 (Product Of Alluraclarity Family)
Model: 722027
Lot: All lots.
Allura Xper FD20/15 OR Table
Model: 722 059
Lot: All lots.
Allura Xper FD20 (Product Of Alluraclarity Family)
Model: 722028
Lot: All lots.
Allura Xper FD20/10 (Product Of Alluraclarity Family)
Model: 722029
Lot: All lots.
Allura Xper FD20/20 (Product Of Alluraclarity Family)
Model: 722038
Lot: All lots.
Allura Xper FD20/15
Model: 722058
Lot: All lots.
Allura Xper FD10 OR Table (Product Of Alluraclarity Family)
Model: 722033
Lot: All lots.
Allura Xper FD20 OR Table (Product Of Alluraclarity Family)
Model: 722035
Lot: All lots.
Why this matters
Medical device performance issue
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 722 059, 722026, 722027, 722028, 722029, 722033, 722035, 722038, 722039, 722058
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Medical device performance issue
What should consumers do?
Contact the manufacturer, Philips Medical Systems Nederland B.V., for additional information. Be aware of potential delays in therapy due to temporary loss of imaging functionality.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Medical device performance issue
When was this product recalled?
This product was recalled on July 18, 2025.
Is the PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. brand affected by this recall?
Yes, PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. products are affected by this recall. This recall involves Allura Systems medical devices sold in Canada by Philips Medical Systems Nederland B.V. It's being recalled because a software issue may cause a temporary loss of imaging (x-ray) functionality. This could lead to delays in medical therapy. Healthcare professionals should contact the manufacturer for more information.