RecallGuide.ca
    Medical devices••Updated Jan 3, 2026•PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.•Official source

    ALLURA XPER and AZURION 7 recall in Canada: Software defect

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    In plain language

    This recall involves ALLURA XPER and AZURION 7 medical systems sold in Canada. They are being recalled because a software defect can cause the wireless foot switch to stop working. Stop using the wireless foot switch and follow the instructions in the official notice.

    What to do

    • Stop using the wireless foot switch immediately.
    • Ensure the wired foot switch is always connected to the system.
    • Immediately use the wired foot switch if the wireless one loses connection.
    • Circulate this notice to all users of the device.
    • Return the response form to Philips to confirm understanding and compliance.

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    Affected products

    • ALLURA XPER FD10 (PRODUCT OF ALLURACLARITY FAMILY)

      Model: 722026

    • ALLURA XPER FD20 (PRODUCT OF ALLURACLARITY FAMILY)

      Model: 722028

    • AZURION 7 M12

      Model: 722 078, 722 223

    • AZURION 7 M20

      Model: 722 079, 722 224

    • AZURION 7 B12

      Model: 722 067

    • AZURION 7 B20

      Model: 722 068

    Why this matters

    Software defect

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 722 067, 722 068, 722 078, 722 079, 722 223, 722 224, 722026, 722028

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Software defect

    What should consumers do?

    Stop using the wireless foot switch immediately. Ensure the wired foot switch is always connected to the system. Immediately use the wired foot switch if the wireless one loses connection. Circulate this notice to all users of the device. Return the response form to Philips to confirm understanding and compliance.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Software defect

    When was this product recalled?

    This product was recalled on November 12, 2021.

    Is the PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. brand affected by this recall?

    Yes, PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. products are affected by this recall. This recall involves ALLURA XPER and AZURION 7 medical systems sold in Canada. They are being recalled because a software defect can cause the wireless foot switch to stop working. Stop using the wireless foot switch and follow the instructions in the official notice.