Aquilion ONE Vision, Aquilion PRIME (2019-02-19)
In plain language
This recall involves Aquilion ONE Vision and Aquilion PRIME medical devices used in Canada. They are being recalled because a system error can interrupt scanning and prevent normal shutdown, leading to loss of acquired data. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model and serial numbers.
- Contact Canon Medical Systems Corporation for instructions.
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Affected products
Aquilion ONE Vision
Model: TSX-301C
Lot: 6KA1612087, 7KA1622052, 7KA1772073, 7NA1632055
Aquilion PRIME
Model: TSX-303A
Lot: BSA1662297, BSA1672308, BSA1712371, MQC1892058, MQC1892060, MSC1882057, MSC1892059
Why this matters
Loss of acquired data
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 6KA1612087, 7KA1622052, 7KA1772073, 7NA1632055, BSA1662297, BSA1672308, BSA1712371, MQC1892058, MQC1892060, MSC1882057, MSC1892059
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: TSX-301C, TSX-303A
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Loss of acquired data
What should consumers do?
Stop using the product immediately. Check model and serial numbers. Contact Canon Medical Systems Corporation for instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Loss of acquired data
When was this product recalled?
This product was recalled on March 8, 2019.