Arctic Sun 5000 and Arctic Sun Stat recall in Canada: Performance issue
In plain language
This recall involves Arctic Sun 5000 and Arctic Sun Stat medical devices sold in Canada. They are being recalled because an alarm may not alert as expected when the device fails to reach the correct target water temperature. Healthcare professionals should contact the manufacturer for more information.
What to do
- Contact the manufacturer if you require additional information.
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Affected products
Arctic Sun 5000
Model: 5000-00-00, 5000-00-00L
Lot: More than 10 numbers, contact manufacturer.
Arctic Sun Stat
Model: 6000-00-00, 6000-00-00L
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Performance issue
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 5000-00-00, 5000-00-00L, 6000-00-00, 6000-00-00L
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issue
What should consumers do?
Contact the manufacturer if you require additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issue
When was this product recalled?
This product was recalled on July 12, 2024.
Is the Medivance, Inc. brand affected by this recall?
Yes, Medivance, Inc. products are affected by this recall. This recall involves Arctic Sun 5000 and Arctic Sun Stat medical devices sold in Canada. They are being recalled because an alarm may not alert as expected when the device fails to reach the correct target water temperature. Healthcare professionals should contact the manufacturer for more information.