ARIES and ARIES M1 System recall in Canada: incorrect sample ID
In plain language
This recall involves ARIES and ARIES M1 Systems sold in Canada. They are being recalled because a firmware issue could cause incorrect sample IDs to be used. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer for instructions.
- Check model numbers ARIES-M12V1-IVD and ARIES-M6V1-IVD.
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Affected products
ARIES System
Model: ARIES-M12V1-IVD, ARIES-M6V1-IVD
Lot: All lots shipped from April 1, 2017 to June 14, 2018
ARIES M1 System
Model: ARIES-M12V1-IVD, ARIES-M6V1-IVD
Lot: All lots shipped from April 1, 2017 to June 14, 2018
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots shipped from April 1, 2017 to June 14, 2018
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: ARIES-M12V1-IVD, ARIES-M6V1-IVD
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves ARIES and ARIES M1 Systems sold in Canada. They are being recalled because a firmware issue could cause incorrect sample IDs to be used. Stop using the product and follow the return/repair steps in the official notice.
What should consumers do?
Stop using the product immediately. Contact the manufacturer for instructions. Check model numbers ARIES-M12V1-IVD and ARIES-M6V1-IVD.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on July 13, 2018.
Is the ARIES brand affected by this recall?
Yes, ARIES products are affected by this recall. This recall involves ARIES and ARIES M1 Systems sold in Canada. They are being recalled because a firmware issue could cause incorrect sample IDs to be used. Stop using the product and follow the return/repair steps in the official notice.