Artis Zee System recall in Canada: Medical device issue
In plain language
This recall involves the Artis Zee System, a medical device used in Canada. It's being recalled because an update (patch 11 for VD11C) is available for affected systems. Healthcare professionals should follow the instructions in the official notice.
What to do
- Stop using the product immediately.
- Check model and serial numbers.
- Contact Siemens Healthcare GMBH for the update.
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Affected products
Artis Zee Multi-Purpose
Model: 10094139
Lot: 157998, 158067, 158097, 158120, 158441, 158443, 158444, 158457, 158476
Artis Zee Floor
Model: 10094135
Lot: 137078, 137344, 138160
Artis Zee Ceiling
Model: 10094137
Lot: 147519, 147632, 148214
Artis Zee Biplane
Model: 10094141
Lot: 154569, 155117
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 137078, 137344, 138160, 147519, 147632, 148214, 154569, 155117, 157998, 158067, 158097, 158120, 158441, 158443, 158444, 158457, 158476
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 10094135, 10094137, 10094139, 10094141
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves the Artis Zee System, a medical device used in Canada. It's being recalled because an update (patch 11 for VD11C) is available for affected systems. Healthcare professionals should follow the instructions in the official notice.
What should consumers do?
Stop using the product immediately. Check model and serial numbers. Contact Siemens Healthcare GMBH for the update.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on April 16, 2020.
Is the Artis Zee brand affected by this recall?
Yes, Artis Zee products are affected by this recall. This recall involves the Artis Zee System, a medical device used in Canada. It's being recalled because an update (patch 11 for VD11C) is available for affected systems. Healthcare professionals should follow the instructions in the official notice.