Azurion 7 M12, M20 recall in Canada: diagnostic image risk
In plain language
This recall involves Azurion 7 M12 and M20 medical devices sold in Canada. They are being recalled because the automatic exposure control software may set radiation emissions too low for useful diagnostic images. This could lead to incorrect diagnoses. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers.
- Follow the instructions from Philips Medical Systems Nederland B.V. for repair or replacement.
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Affected products
Azurion 7 M12
Model: 722 078
Azurion 7 M20
Model: 722 079
Why this matters
Risk of incorrect diagnosis
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 722 078, 722 079
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Risk of incorrect diagnosis
What should consumers do?
Stop using the product immediately. Check model numbers. Follow the instructions from Philips Medical Systems Nederland B.V. for repair or replacement.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Risk of incorrect diagnosis
When was this product recalled?
This product was recalled on July 19, 2019.
Is the Azurion brand affected by this recall?
Yes, Azurion products are affected by this recall. This recall involves Azurion 7 M12 and M20 medical devices sold in Canada. They are being recalled because the automatic exposure control software may set radiation emissions too low for useful diagnostic images. This could lead to incorrect diagnoses. Stop using the product and follow the return/repair steps in the official notice.