Azurion 7 M20 recall in Canada: performance issue
In plain language
This recall involves the Azurion 7 M20 medical device sold in Canada. It's being recalled because of a potential communication issue that may cause loss of motorized movements. Healthcare professionals should contact the manufacturer for more information.
What to do
- Contact the manufacturer for additional information.
- Follow the instructions provided by Getinge representatives regarding software updates.
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Affected products
Azurion 7 M20
Model: 722 224
Lot: All lots
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 722 224
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves the Azurion 7 M20 medical device sold in Canada. It's being recalled because of a potential communication issue that may cause loss of motorized movements. Healthcare professionals should contact the manufacturer for more information.
What should consumers do?
Contact the manufacturer for additional information. Follow the instructions provided by Getinge representatives regarding software updates.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on January 4, 2024.
Is the PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. brand affected by this recall?
Yes, PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. products are affected by this recall. This recall involves the Azurion 7 M20 medical device sold in Canada. It's being recalled because of a potential communication issue that may cause loss of motorized movements. Healthcare professionals should contact the manufacturer for more information.