AZURION products recall in Canada: Medical device malfunction risk
In plain language
This recall involves AZURION 7 M12, AZURION 7 M20, and AZURION 7 B12 products sold in Canada. They are being recalled because a software defect could cause the system to stop reacting to movement requests and make X-ray imaging unavailable. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers: 722 078, 722 223, 722 079, 722 067.
- Contact Philips for instructions on how to address the issue.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
AZURION 7 M12
Model: 722 078, 722 223
Lot: All lots
AZURION 7 M20
Model: 722 079
Lot: All lots
AZURION 7 B12
Model: 722 067
Lot: All lots
Why this matters
Medical device malfunction risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 722 067, 722 078, 722 079, 722 223
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Medical device malfunction risk
What should consumers do?
Stop using the product immediately. Check model numbers: 722 078, 722 223, 722 079, 722 067. Contact Philips for instructions on how to address the issue.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Medical device malfunction risk
When was this product recalled?
This product was recalled on October 15, 2021.
Is the AZURION brand affected by this recall?
Yes, AZURION products are affected by this recall. This recall involves AZURION 7 M12, AZURION 7 M20, and AZURION 7 B12 products sold in Canada. They are being recalled because a software defect could cause the system to stop reacting to movement requests and make X-ray imaging unavailable. Stop using the product and follow the return/repair steps in the official notice.