BD Synapsys™ Informatics Solution recall in Canada: Performance issue
In plain language
This recall involves BD Synapsys™ Informatics Solution software versions 4.20, 4.30, 5.10, 5.20, and 5.30. It's being recalled because the software may incorrectly display breakpoint information for some organisms. Contact the manufacturer for more information.
What to do
- Contact the manufacturer if you require additional information.
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Affected products
BD Synapsys™ Informatics Solution
Model: 444150
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 444150
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves BD Synapsys™ Informatics Solution software versions 4.20, 4.30, 5.10, 5.20, and 5.30. It's being recalled because the software may incorrectly display breakpoint information for some organisms. Contact the manufacturer for more information.
What should consumers do?
Contact the manufacturer if you require additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on September 26, 2024.
Is the Becton Dickinson And Company [Bd] brand affected by this recall?
Yes, Becton Dickinson And Company [Bd] products are affected by this recall. This recall involves BD Synapsys™ Informatics Solution software versions 4.20, 4.30, 5.10, 5.20, and 5.30. It's being recalled because the software may incorrectly display breakpoint information for some organisms. Contact the manufacturer for more information.