BIOGRAPH MCT and BIOGRAPH HORIZON System recall in Canada: loose screws
In plain language
This recall involves BIOGRAPH MCT and BIOGRAPH HORIZON Systems sold in Canada. They are being recalled because screws in the power connection terminal may be loose. Siemens Healthineers will inspect and repair affected systems.
What to do
- Stop using the product immediately.
- Check model numbers if provided.
- Contact Siemens Healthineers for inspection and repair.
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Affected products
BIOGRAPH MCT-S WITH TRUE V (64)
Model: 10248672
Lot: 11030
BIOGRAPH MCT-S (40)
Model: 10248668
Lot: 11044
BIOGRAPH MCT-S WITH TRUE V (40)
Model: 10248671
Lot: 11058, 11069
BIOGRAPH MCT FLOW-3R
Model: 10528956
Lot: 59002
BIOGRAPH MCT FLOW-4R
Model: 10529161
Lot: 11010, 60036
BIOGRAPH MCT FLOW EDGE-4R
Model: 10528955
Lot: 11013
BIOGRAPH MCT-S (20)
Model: 10507786, 10529159
Lot: 11002, 21147
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 11002, 21147, 11010, 60036, 11013, 11030, 11044, 11058, 11069, 59002
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 10248668, 10248671, 10248672, 10507786, 10528955, 10528956, 10529159, 10529161
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves BIOGRAPH MCT and BIOGRAPH HORIZON Systems sold in Canada. They are being recalled because screws in the power connection terminal may be loose. Siemens Healthineers will inspect and repair affected systems.
What should consumers do?
Stop using the product immediately. Check model numbers if provided. Contact Siemens Healthineers for inspection and repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on October 25, 2019.
Is the BIOGRAPH brand affected by this recall?
Yes, BIOGRAPH products are affected by this recall. This recall involves BIOGRAPH MCT and BIOGRAPH HORIZON Systems sold in Canada. They are being recalled because screws in the power connection terminal may be loose. Siemens Healthineers will inspect and repair affected systems.