BIOGRAPH MCT System recall in Canada: May cause incorrect medical scans
In plain language
This recall involves BIOGRAPH MCT and BIOGRAPH MCT Flow systems sold in Canada. They are being recalled because software issues may lead to incorrect quality checks and failed image reconstruction. This could result in patients needing to be rescanned.
What to do
- Stop using the product immediately.
- Check the model and serial numbers.
- Contact Siemens Medical Solutions for further instructions.
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Affected products
BIOGRAPH MCT-S (40)
Model: 10248668
Lot: 11044
BIOGRAPH MCT-S WITH TRUE V (40)
Model: 10248671
Lot: 11069
BIOGRAPH MCT FLOW-4R
Model: 10529159
Lot: 11002
Why this matters
Risk of incorrect medical scans
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 11002, 11044, 11069
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 10248668, 10248671, 10529159
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Risk of incorrect medical scans
What should consumers do?
Stop using the product immediately. Check the model and serial numbers. Contact Siemens Medical Solutions for further instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Risk of incorrect medical scans
When was this product recalled?
This product was recalled on August 2, 2019.
Is the BIOGRAPH brand affected by this recall?
Yes, BIOGRAPH products are affected by this recall. This recall involves BIOGRAPH MCT and BIOGRAPH MCT Flow systems sold in Canada. They are being recalled because software issues may lead to incorrect quality checks and failed image reconstruction. This could result in patients needing to be rescanned.