Bk3000/3500, Bk5000 and Bkactiv Ultrasound Systems
In plain language
This recall involves Bk3000/3500, Bk5000, and Bkactiv Ultrasound Systems sold in Canada. They are being recalled because internal power connections can loosen, which could lead to excessive heat or the device becoming inoperable. Stop using the product and contact the manufacturer for more information.
What to do
- Stop using the product immediately.
- Contact the manufacturer for additional information.
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Affected products
Bk3000/3500 Ultrasound Scanner System
Model: 2300
Lot: More than 10 numbers, contact manufacturer.
Bk5000 Ultrasound System
Model: 2300
Lot: More than 10 numbers, contact manufacturer.
Ultrasound System Bkactiv
Model: 2300
Lot: 2005278 2006358
Why this matters
Thermal event risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 2005278 2006358, More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2300
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Thermal event risk
What should consumers do?
Stop using the product immediately. Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Thermal event risk
When was this product recalled?
This product was recalled on September 19, 2024.
Is the Bk Medical Aps brand affected by this recall?
Yes, Bk Medical Aps products are affected by this recall. This recall involves Bk3000/3500, Bk5000, and Bkactiv Ultrasound Systems sold in Canada. They are being recalled because internal power connections can loosen, which could lead to excessive heat or the device becoming inoperable. Stop using the product and contact the manufacturer for more information.