CareLink Programmers recall in Canada: Cybersecurity vulnerability
In plain language
This recall involves CareLink 2090 Programmer and CareLink Encore 29901 Programmer sold in Canada. They are being recalled because a cybersecurity vulnerability could allow unauthorized software updates. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers 2090 and 29901A.
- Contact Medtronic for instructions on how to update the software safely.
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Affected products
CareLink 2090 Programmer
Model: 2090
Lot: All lots
CareLink Encore 29901 Programmer
Model: 29901A
Lot: All lots
Why this matters
Cybersecurity vulnerability
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2090, 29901A
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Cybersecurity vulnerability
What should consumers do?
Stop using the product immediately. Check model numbers 2090 and 29901A. Contact Medtronic for instructions on how to update the software safely.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Cybersecurity vulnerability
When was this product recalled?
This product was recalled on November 2, 2018.
Is the CareLink brand affected by this recall?
Yes, CareLink products are affected by this recall. This recall involves CareLink 2090 Programmer and CareLink Encore 29901 Programmer sold in Canada. They are being recalled because a cybersecurity vulnerability could allow unauthorized software updates. Stop using the product and follow the return/repair steps in the official notice.