Carelink Programmer recall in Canada: Performance issue
In plain language
This recall involves Medtronic Carelink Programmers sold in Canada. It's being recalled because some units may have autonomous cursor motion when a specific software version is enabled. This recall is for healthcare professionals.
What to do
- Contact the manufacturer for additional information.
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Affected products
Carelink Programmer
Model: 2090, 2090W
Lot: pkk0, pkk1 (serial number prefixes)
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: pkk0, pkk1 (serial number prefixes)
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2090, 2090W
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves Medtronic Carelink Programmers sold in Canada. It's being recalled because some units may have autonomous cursor motion when a specific software version is enabled. This recall is for healthcare professionals.
What should consumers do?
Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on August 26, 2024.
Is the MEDTRONIC INC. brand affected by this recall?
Yes, MEDTRONIC INC. products are affected by this recall. This recall involves Medtronic Carelink Programmers sold in Canada. It's being recalled because some units may have autonomous cursor motion when a specific software version is enabled. This recall is for healthcare professionals.