CareLink SmartSync™ Applications recall in Canada: performance issues
In plain language
This recall involves various CareLink SmartSync™ Applications sold in Canada. They are being recalled because of performance issues that can lead to incorrect messages being displayed. Contact the manufacturer for more information.
What to do
- Contact the manufacturer if you require additional information.
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Affected products
CareLink SmartSync™ Device Manager Application
Model: CARELINK SMARTSYNC DEVICE MANAGER APP
Lot: All lots
CareLink SmartSync™ Azure™ Astra™ Application
Model: D00U003
Lot: All lots
CareLink SmartSync™ Cobalt™ Crome™ Application
Model: D00U005
Lot: All lots
CareLink SmartSync™ Evera™ MRI Application
Model: D00U010
Lot: All lots
CareLink SmartSync™ Micra™ AV Application
Model: D00U007
Lot: All lots
CareLink SmartSync™ Viva™ Consulta™ Syncra™ Advisa™ Ensura™ Application
Model: D00U008
Lot: All lots
CareLink SmartSync™ PSA Application
Model: D00U002
Lot: All lots
CareLink SmartSync™ VisiaAF™ Application
Model: D00U011
Lot: All lots
CareLink SmartSync™ Viva™ Brava™ Evera™ Application
Model: D00U012
Lot: All lots
CareLink SmartSync™ Micra™ VR Application
Model: D00U006
Lot: All lots
CareLink SmartSync™ Micra™ VR2 Application
Model: D00U009, D00U022
Lot: All lots
CareLink SmartSync™ Micra™ AV2 Application
Model: D00U022
Lot: All lots
CareLink SmartSync™ Percepta™ Serena™ Solara™ Application
Model: D00U004
Lot: All lots
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: CARELINK SMARTSYNC DEVICE MANAGER APP, D00U002, D00U003, D00U004, D00U005, D00U006, D00U007, D00U008, D00U009, D00U010, D00U011, D00U012, D00U022
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves various CareLink SmartSync™ Applications sold in Canada. They are being recalled because of performance issues that can lead to incorrect messages being displayed. Contact the manufacturer for more information.
What should consumers do?
Contact the manufacturer if you require additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on June 25, 2025.
Is the MEDTRONIC INC. brand affected by this recall?
Yes, MEDTRONIC INC. products are affected by this recall. This recall involves various CareLink SmartSync™ Applications sold in Canada. They are being recalled because of performance issues that can lead to incorrect messages being displayed. Contact the manufacturer for more information.