Centrella Smart+ Bed recall in Canada: performance issue
In plain language
This recall involves Centrella Smart+ Beds sold in Canada. It's being recalled because a software issue may prevent remote alerts from the nurse call system. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer for additional information.
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Affected products
Centrella Smart+ Bed
Model: P7900B100019, P7900B100020, P7900B100021, P7900B100205, P7900B100223, P7900B100224, P7900B100231
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Patient fall risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: P7900B100019, P7900B100020, P7900B100021, P7900B100205, P7900B100223, P7900B100224, P7900B100231
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Patient fall risk
What should consumers do?
Stop using the product immediately. Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Patient fall risk
When was this product recalled?
This product was recalled on August 5, 2025.
Is the HILL-ROM, INC. brand affected by this recall?
Yes, HILL-ROM, INC. products are affected by this recall. This recall involves Centrella Smart+ Beds sold in Canada. It's being recalled because a software issue may prevent remote alerts from the nurse call system. Stop using the product and follow the return/repair steps in the official notice.