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    Medical devicesUpdated Jan 3, 2026GE HEALTHCAREOfficial source

    Centricity Enterprise Archive recall in Canada: Performance issue

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    In plain language

    This recall involves Centricity Enterprise Archive, a medical device software, sold in Canada. It's being recalled because images from different patients may be stored in a single study, which could lead to adverse patient outcomes. Healthcare professionals should contact the manufacturer for more information.

    What to do

    • Contact the manufacturer for additional information.

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    Affected products

    • Centricity Enterprise Archive

      Model: EA 2.0, EA 3.0, EA 4.0, EA 8.0

      Lot: More than 10 numbers, contact manufacturer.

    Why this matters

    Adverse patient outcome

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: More than 10 numbers, contact manufacturer.

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: EA 2.0, EA 3.0, EA 4.0, EA 8.0

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Adverse patient outcome

    What should consumers do?

    Contact the manufacturer for additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Adverse patient outcome

    When was this product recalled?

    This product was recalled on September 19, 2023.

    Is the GE HEALTHCARE brand affected by this recall?

    Yes, GE HEALTHCARE products are affected by this recall. This recall involves Centricity Enterprise Archive, a medical device software, sold in Canada. It's being recalled because images from different patients may be stored in a single study, which could lead to adverse patient outcomes. Healthcare professionals should contact the manufacturer for more information.