Centricity PACS-IW recall in Canada: Missing images
In plain language
This recall involves Centricity PACS-IW, a medical device, sold in Canada. It's being recalled because images may be missing from exams without a warning. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model/serial numbers if provided.
- Return, repair, or dispose of it as instructed.
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Affected products
Centricity PACS-IW
Model: 2049588-X
Lot: 369946-Centricity PACS-IW-0126
Why this matters
Missing medical images
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 369946-Centricity PACS-IW-0126
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2049588-X
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Missing medical images
What should consumers do?
Stop using the product immediately. Check model/serial numbers if provided. Return, repair, or dispose of it as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Missing medical images
When was this product recalled?
This product was recalled on May 31, 2019.
Is the Centricity brand affected by this recall?
Yes, Centricity products are affected by this recall. This recall involves Centricity PACS-IW, a medical device, sold in Canada. It's being recalled because images may be missing from exams without a warning. Stop using the product and follow the return/repair steps in the official notice.