CEREC AC with CEREC Ominicam recall in Canada: Epilepsy risk
In plain language
This recall involves the CEREC AC with CEREC Ominicam medical device sold in Canada. It's being recalled because the pulsating light from the Omnicam system could trigger epileptic seizures in rare cases. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model number 6371830.
- Consult a healthcare professional or the manufacturer for further instructions.
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Affected products
CEREC AC with CEREC Ominicam
Model: 6371830
Lot: All serial numbers
Why this matters
Epileptic seizure risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All serial numbers
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 6371830
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Epileptic seizure risk
What should consumers do?
Stop using the product immediately. Check model number 6371830. Consult a healthcare professional or the manufacturer for further instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Epileptic seizure risk
When was this product recalled?
This product was recalled on May 25, 2018.
Is the CEREC brand affected by this recall?
Yes, CEREC products are affected by this recall. This recall involves the CEREC AC with CEREC Ominicam medical device sold in Canada. It's being recalled because the pulsating light from the Omnicam system could trigger epileptic seizures in rare cases. Stop using the product and follow the return/repair steps in the official notice.