Change Healthcare Cardiology recall in Canada: labelling and packaging issue
In plain language
This recall involves Change Healthcare Cardiology software versions 14.X and 15.X. It's being recalled because of a labelling and packaging issue that can cause incorrect date displays. Healthcare providers will be notified with instructions.
What to do
- Healthcare providers will be notified directly.
- Follow the instructions provided by Change Healthcare.
- Ensure software configurations are correct.
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Affected products
Change Healthcare Cardiology Software
Model: VERSION 14.X, VERSION 15.X
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: VERSION 14.X, VERSION 15.X
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves Change Healthcare Cardiology software versions 14.X and 15.X. It's being recalled because of a labelling and packaging issue that can cause incorrect date displays. Healthcare providers will be notified with instructions.
What should consumers do?
Healthcare providers will be notified directly. Follow the instructions provided by Change Healthcare. Ensure software configurations are correct.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on July 26, 2024.
Is the Change Healthcare brand affected by this recall?
Yes, Change Healthcare products are affected by this recall. This recall involves Change Healthcare Cardiology software versions 14.X and 15.X. It's being recalled because of a labelling and packaging issue that can cause incorrect date displays. Healthcare providers will be notified with instructions.