CHEM-TECH XP Pump System recall in Canada: chemical hazard
In plain language
This recall involves the CHEM-TECH XP Pump System sold in Canada. It's being recalled because a timer issue could cause an imbalance in treated water's pH. This could lead to skin or throat irritation or burning. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers and date codes (01/09-12/15) on the bottom of the pump.
- Contact your installing servicer, dealer, or contractor for a free replacement part.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
CHEM-TECH XP Pump System
Model: XP004L1HX, XP004L1LX, XP004L1NX, XP004L4HX, XP004L4LX, XP004L54X, XP004L5FX, XP004L5HT, XP004L5HX, XP004L743, XP004L7H1, XP004L7HX, XP007L1HX, XP007L1LX, XP007L24X, XP007L2HX, XP007L2HXGE1, XP007L2LT, XP007L2LX, XP007L5HX, XP007L733, XP009L1HX, XP009L1LX, XP009L2HX, XP009L2LX, XP009L4LX, XP009L4LXR40, XP015L1HX, XP015L1LX, XP015L2HX, XP015L2HX055, XP015L4HX, XP015L5HX, XP015L7HX, XP023L1HX, XP023L3HX, XP023L3LX, XP030L1HX, XP030L24X, XP030L2HX, XP030L2LX, XP030L3HX, XP030L4HX, XP030L4HXCA014, XP030L4HXCA015, XP030L5HX, XP030L7HX, XP048L3LX, XP050L2LX, XP050L33X, XP050L3LX, XP050L5LX, XP23L5HX
Date codes: 01/09-12/15
Why this matters
Chemical hazard (skin/throat irritation or burning)
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: 01/09-12/15
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: XP004L1HX, XP004L1LX, XP004L1NX, XP004L4HX, XP004L4LX, XP004L54X, XP004L5FX, XP004L5HT, XP004L5HX, XP004L743, XP004L7H1, XP004L7HX, XP007L1HX, XP007L1LX, XP007L24X, XP007L2HX, XP007L2HXGE1, XP007L2LT, XP007L2LX, XP007L5HX, XP007L733, XP009L1HX, XP009L1LX, XP009L2HX, XP009L2LX, XP009L4LX, XP009L4LXR40, XP015L1HX, XP015L1LX, XP015L2HX, XP015L2HX055, XP015L4HX, XP015L5HX, XP015L7HX, XP023L1HX, XP023L3HX, XP023L3LX, XP030L1HX, XP030L24X, XP030L2HX, XP030L2LX, XP030L3HX, XP030L4HX, XP030L4HXCA014, XP030L4HXCA015, XP030L5HX, XP030L7HX, XP048L3LX, XP050L2LX, XP050L33X, XP050L3LX, XP050L5LX, XP23L5HX
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Chemical hazard (skin/throat irritation or burning)
What should consumers do?
Stop using the product immediately. Check model numbers and date codes (01/09-12/15) on the bottom of the pump. Contact your installing servicer, dealer, or contractor for a free replacement part.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Chemical hazard (skin/throat irritation or burning)
When was this product recalled?
This product was recalled on April 9, 2020.
Is the CHEM-TECH brand affected by this recall?
Yes, CHEM-TECH products are affected by this recall. This recall involves the CHEM-TECH XP Pump System sold in Canada. It's being recalled because a timer issue could cause an imbalance in treated water's pH. This could lead to skin or throat irritation or burning. Stop using the product and follow the return/repair steps in the official notice.