Cios Alpha recall in Canada: Medical device issue
In plain language
This recall involves the Cios Alpha medical device sold in Canada. It's being recalled because of an issue with calibration data that could cause black fringes to appear on X-ray images. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model number 10308191.
- Contact Siemens Healthcare GmbH for an optimized set of FD calibration data.
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Affected products
Cios Alpha
Model: 10308191
Lot: 12577
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 12577
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 10308191
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves the Cios Alpha medical device sold in Canada. It's being recalled because of an issue with calibration data that could cause black fringes to appear on X-ray images. Stop using the product and follow the return/repair steps in the official notice.
What should consumers do?
Stop using the product immediately. Check model number 10308191. Contact Siemens Healthcare GmbH for an optimized set of FD calibration data.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on April 29, 2019.
Is the Cios Alpha brand affected by this recall?
Yes, Cios Alpha products are affected by this recall. This recall involves the Cios Alpha medical device sold in Canada. It's being recalled because of an issue with calibration data that could cause black fringes to appear on X-ray images. Stop using the product and follow the return/repair steps in the official notice.