Cios Alpha & Cios Spin recall in Canada: hardware error
In plain language
This recall involves Cios Alpha and Cios Spin medical devices sold in Canada. They are being recalled because of a hardware error. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers 10308191 and 10308194.
- Return, repair, or dispose of it as instructed.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
Cios Alpha
Model: 10308191
Lot: 13229
Cios Spin
Model: 10308194
Lot: 50175
Why this matters
Hardware error
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 13229, 50175
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 10308191, 10308194
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Hardware error
What should consumers do?
Stop using the product immediately. Check model numbers 10308191 and 10308194. Return, repair, or dispose of it as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Hardware error
When was this product recalled?
This product was recalled on May 8, 2020.
Is the Cios brand affected by this recall?
Yes, Cios products are affected by this recall. This recall involves Cios Alpha and Cios Spin medical devices sold in Canada. They are being recalled because of a hardware error. Stop using the product and follow the return/repair steps in the official notice.