Medtronic Cobalt and Crome MRI Surescan recall in Canada: performance issue
In plain language
This recall involves Medtronic Cobalt and Crome MRI Surescan devices sold in Canada. They are being recalled due to a software issue that may affect device performance. Contact the manufacturer for more information.
What to do
- Contact the manufacturer if you require additional information.
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Affected products
Cobalt Vr Mri Surescan
Model: DVPB3D1, DVPB3D4
Lot: RSF604533S, RSF604560S, RSF604562S
Cobalt Dr Mri Surescan
Model: DDPB3D1, DDPB3D4
Lot: RSO606773S, RSO606771S, RSO606769S
Crome Dr Mri Surescan
Model: DDPC3D1, DDPC3D4
Lot: More than 10 numbers, contact manufacturer.
Carelink Smartsync Cobalt Crome Application
Model: D00U005
Lot: All lots.
Crome Hf Quad Crt-D Mri Surescan
Model: DTPC2Q1, DTPC2QQ
Lot: More than 10 numbers, contact manufacturer.
Cobalt Hf Crt-D Mri Surescan
Model: DTPB2D4, DTPC2Q1
Lot: More than 10 numbers, contact manufacturer.
Crome Hf Crt-D Mri Surescan
Model: DTPC2D1, DTPC2D4
Lot: More than 10 numbers, contact manufacturer.
Crome Vr Mri Surescan
Model: DVPC3D1, DVPC3D4
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Performance issue
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots., More than 10 numbers, contact manufacturer., RSF604533S, RSF604560S, RSF604562S, RSO606773S, RSO606771S, RSO606769S
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: D00U005, DDPB3D1, DDPB3D4, DDPC3D1, DDPC3D4, DTPB2D4, DTPC2D1, DTPC2D4, DTPC2Q1, DTPC2QQ, DVPB3D1, DVPB3D4, DVPC3D1, DVPC3D4
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issue
What should consumers do?
Contact the manufacturer if you require additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issue
When was this product recalled?
This product was recalled on June 3, 2022.
Is the MEDTRONIC INC. brand affected by this recall?
Yes, MEDTRONIC INC. products are affected by this recall. This recall involves Medtronic Cobalt and Crome MRI Surescan devices sold in Canada. They are being recalled due to a software issue that may affect device performance. Contact the manufacturer for more information.