Cocoon Convective Warming Machine recall in Canada: thermal damage risk
In plain language
This recall involves Cocoon Convective Warming Machines sold in Canada. They are being recalled because some devices may experience thermal damage due to power cord issues. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers CWS 4000 and CWS 5000.
- Contact the manufacturer for repair instructions.
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Affected products
Cocoon Convective Warming Machine
Model: CWS 4000, CWS 5000
Lot: All lots
Why this matters
Thermal damage
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: CWS 4000, CWS 5000
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Thermal damage
What should consumers do?
Stop using the product immediately. Check model numbers CWS 4000 and CWS 5000. Contact the manufacturer for repair instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Thermal damage
When was this product recalled?
This product was recalled on November 29, 2019.
Is the Cocoon brand affected by this recall?
Yes, Cocoon products are affected by this recall. This recall involves Cocoon Convective Warming Machines sold in Canada. They are being recalled because some devices may experience thermal damage due to power cord issues. Stop using the product and follow the return/repair steps in the official notice.