CONTOUR® NEXT GEN Blood Glucose Monitoring System
In plain language
This recall involves CONTOUR® NEXT GEN Blood Glucose Monitoring Systems sold in Canada. They are being recalled because they may display blood glucose readings in incorrect units, which could lead to misinterpretation of glucose levels. Stop using the product and contact the manufacturer for more information.
What to do
- Stop using the product immediately.
- Check the lot or serial numbers if provided.
- Contact the manufacturer for additional information.
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Affected products
CONTOUR® NEXT GEN Blood Glucose Monitoring System
Model: 7923
Lot: PH24110007, PH24110008, PH24110009, PH25010003, PH25010004
Why this matters
Incorrect blood glucose readings
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: PH24110007, PH24110008, PH24110009, PH25010003, PH25010004
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 7923
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect blood glucose readings
What should consumers do?
Stop using the product immediately. Check the lot or serial numbers if provided. Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect blood glucose readings
When was this product recalled?
This product was recalled on July 4, 2025.
Is the Ascensia Diabetes Care Holdings AG brand affected by this recall?
Yes, Ascensia Diabetes Care Holdings AG products are affected by this recall. This recall involves CONTOUR® NEXT GEN Blood Glucose Monitoring Systems sold in Canada. They are being recalled because they may display blood glucose readings in incorrect units, which could lead to misinterpretation of glucose levels. Stop using the product and contact the manufacturer for more information.