Cottonelle Flushable Wipes recall in Canada: microbial contamination
In plain language
This recall involves Cottonelle and Cottonelle GentlePlus Flushable Wipes sold in Canada. They are being recalled because some products may be contaminated with a microorganism. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Dispose of the product.
- Contact Kimberly-Clark for a refund and disposal information.
- Check the lot code on the bottom of the package to identify affected products.
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Affected products
Cottonelle Flushable Wipes, Flip Top, 42 Count
UPC: 036000449327
Cottonelle Flushable Wipes, Flip Top, 2 PK x 42 Count
UPC: 036000359701
Cottonelle Flushable Wipes, Flip Top, 4 PK x 42 Count
UPC: 036000434781
Cottonelle Flushable Wipes, Flip Top, CA Pallet 10 PK x 56 Count
UPC: 036000486742
Cottonelle GentlePlus Flushable Wipes, Flip Top, 42 Count
UPC: 036000497762
Cottonelle GentlePlus Flushable Wipes, Flip Top, 2 PK x 42 Count
UPC: 036000489859
Why this matters
Risk of infection from microbial contamination
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 036000359701, 036000434781, 036000449327, 036000486742, 036000489859, 036000497762
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Risk of infection from microbial contamination
What should consumers do?
Stop using the product immediately. Dispose of the product. Contact Kimberly-Clark for a refund and disposal information. Check the lot code on the bottom of the package to identify affected products.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Risk of infection from microbial contamination
When was this product recalled?
This product was recalled on October 21, 2020.
Is the Cottonelle brand affected by this recall?
Yes, Cottonelle products are affected by this recall. This recall involves Cottonelle and Cottonelle GentlePlus Flushable Wipes sold in Canada. They are being recalled because some products may be contaminated with a microorganism. Stop using the product and follow the return steps in the official notice.