Cromolyn Eye Drops recall in Canada: risk of infection
In plain language
This recall involves all lots of Cromolyn Eye Drops (5 mL and 10 mL) sold in Canada. It's being recalled because the preservative may not be effective, leading to a risk of microbial growth and eye infection. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Return it to your local pharmacy for proper disposal.
- Consult a healthcare professional if you have used this product and have health concerns.
- Contact Pendopharm Division of Pharmascience Inc. at 1-888-550-6060 or medinfo@pendopharm.com for questions.
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Affected products
Cromolyn Eye Drops 5 mL
UPC: 057606091826
Lot: 221021, 231034, 240517
Date codes: 30-04-2025, 30-04-2026, 30-11-2026
Cromolyn Eye Drops 10 mL
UPC: 057606091833
Lot: 230728, 230729, 240210, 240211
Date codes: 31-01-2026, 31-08-2026
Why this matters
Risk of infection
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 057606091826, 057606091833
- 3
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: 30-04-2025, 30-04-2026, 30-11-2026, 31-01-2026, 31-08-2026
- 4
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 221021, 230728, 230729, 231034, 240210, 240211, 240517
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Risk of infection
What should consumers do?
Stop using the product immediately. Return it to your local pharmacy for proper disposal. Consult a healthcare professional if you have used this product and have health concerns. Contact Pendopharm Division of Pharmascience Inc. at 1-888-550-6060 or medinfo@pendopharm.com for questions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Risk of infection
When was this product recalled?
This product was recalled on September 25, 2024.
Is the Cromolyn brand affected by this recall?
Yes, Cromolyn products are affected by this recall. This recall involves all lots of Cromolyn Eye Drops (5 mL and 10 mL) sold in Canada. It's being recalled because the preservative may not be effective, leading to a risk of microbial growth and eye infection. Stop using the product and follow the return steps in the official notice.