Cromolyn eye drops recall in Canada: Product quality issue
In plain language
This recall involves Pendopharm Cromolyn eye drops sold in Canada. It's being recalled because the product may not be effective against microbes. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Return it to your local pharmacy for proper disposal.
- Consult a healthcare professional if you have health concerns.
- Contact Pendopharm at 1-888-550-6060 or medinfo@pendopharm.com for questions.
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Affected products
Cromolyn eye drops
Lot: 221021*, 231034*, 240517*, 230728, 230729, 240210, 240211
Why this matters
Product quality issue (Antimicrobial efficacy)
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 221021*, 231034*, 240517*, 230728, 230729, 240210, 240211
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Product quality issue (Antimicrobial efficacy)
What should consumers do?
Stop using the product immediately. Return it to your local pharmacy for proper disposal. Consult a healthcare professional if you have health concerns. Contact Pendopharm at 1-888-550-6060 or medinfo@pendopharm.com for questions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Product quality issue (Antimicrobial efficacy)
When was this product recalled?
This product was recalled on September 25, 2024.
Is the Pendopharm brand affected by this recall?
Yes, Pendopharm products are affected by this recall. This recall involves Pendopharm Cromolyn eye drops sold in Canada. It's being recalled because the product may not be effective against microbes. Stop using the product and follow the return steps in the official notice.