Cromolyn Eye Drops recall in Canada: risk of infection
In plain language
This recall involves all lots of Cromolyn Eye Drops (10 mL) sold in Canada. It's being recalled because the preservative may not be effective, leading to a risk of microbial growth and eye infection. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Return it to your local pharmacy for proper disposal.
- Consult a health care professional if you have health concerns after using this product.
- Contact Pendopharm Division of Pharmascience Inc. at 1-888-550-6060 or medinfo@pendopharm.com for questions.
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Affected products
Cromolyn Eye Drops 10 mL
Lot: all lots
Why this matters
Risk of infection due to microbial growth
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: all lots
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Risk of infection due to microbial growth
What should consumers do?
Stop using the product immediately. Return it to your local pharmacy for proper disposal. Consult a health care professional if you have health concerns after using this product. Contact Pendopharm Division of Pharmascience Inc. at 1-888-550-6060 or medinfo@pendopharm.com for questions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Risk of infection due to microbial growth
When was this product recalled?
This product was recalled on August 4, 2023.
Is the Cromolyn brand affected by this recall?
Yes, Cromolyn products are affected by this recall. This recall involves all lots of Cromolyn Eye Drops (10 mL) sold in Canada. It's being recalled because the preservative may not be effective, leading to a risk of microbial growth and eye infection. Stop using the product and follow the return steps in the official notice.