Medical devicesUpdated Jan 3, 2026Carestream Dental, LLCOfficial source

    CS 1200 and CS 1500 Intraoral Camera recall in Canada: Unauthorized device

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    In plain language

    This recall involves CS 1200 and CS 1500 Intraoral Cameras sold in Canada. They are being recalled because they were misclassified as a Class I medical device and are actually Class II. Contact the manufacturer for more information.

    What to do

    • Contact the manufacturer if you require additional information.

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    Affected products

    • CS 1500 Intraoral Camera

      Model: 6559819

      Lot: All lots

    • CS 1200 Intraoral Camera

      Model: 6559991

      Lot: All lots

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: All lots

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 6559819, 6559991

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    This recall involves CS 1200 and CS 1500 Intraoral Cameras sold in Canada. They are being recalled because they were misclassified as a Class I medical device and are actually Class II. Contact the manufacturer for more information.

    What should consumers do?

    Contact the manufacturer if you require additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.

    When was this product recalled?

    This product was recalled on February 25, 2025.

    Is the Carestream Dental, LLC brand affected by this recall?

    Yes, Carestream Dental, LLC products are affected by this recall. This recall involves CS 1200 and CS 1500 Intraoral Cameras sold in Canada. They are being recalled because they were misclassified as a Class I medical device and are actually Class II. Contact the manufacturer for more information.