Medical device recall in Canada: Cybersecurity vulnerabilities
In plain language
This recall involves some medical devices that use Bluetooth Low Energy (BLE) chips sold in Canada. They are being recalled because of cybersecurity vulnerabilities that could allow an unauthorized user to crash, deadlock, or bypass security functions. If you have this type of device and it is not working properly, contact your healthcare provider or the manufacturer.
What to do
- Monitor whether your device is working as usual.
- Contact your healthcare provider if you think your device is not working as expected.
- Follow instructions, including software patches, from your device’s manufacturer.
- Report any problems or adverse effects with your medical device to Health Canada.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Cybersecurity vulnerabilities
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Cybersecurity vulnerabilities
What should consumers do?
Monitor whether your device is working as usual. Contact your healthcare provider if you think your device is not working as expected. Follow instructions, including software patches, from your device’s manufacturer. Report any problems or adverse effects with your medical device to Health Canada.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Cybersecurity vulnerabilities
When was this product recalled?
This product was recalled on March 11, 2020.