Da Vinci Xi Tenaculum Forceps and Retractor recall in Canada: performance issue
In plain language
This recall involves Da Vinci Xi Tenaculum Forceps and Retractor medical devices sold in Canada. They are being recalled due to an increasing trend in complaints for pitch cable failures. The company will notify customers with instructions to follow.
What to do
- Stop using the product immediately.
- Contact the manufacturer for instructions.
- Follow the return or repair steps in the official notice.
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Affected products
Retractor
Model: 470318
Lot: More than 10 numbers, contact manufacturer.
Forceps
Model: 470207
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Performance issue
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 470207, 470318
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issue
What should consumers do?
Stop using the product immediately. Contact the manufacturer for instructions. Follow the return or repair steps in the official notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issue
When was this product recalled?
This product was recalled on February 4, 2025.
Is the Intuitive Surgical Inc. brand affected by this recall?
Yes, Intuitive Surgical Inc. products are affected by this recall. This recall involves Da Vinci Xi Tenaculum Forceps and Retractor medical devices sold in Canada. They are being recalled due to an increasing trend in complaints for pitch cable failures. The company will notify customers with instructions to follow.