John Deere ZTrak™ recall in Canada: Laceration hazard
In plain language
This recall involves John Deere Residential ZTrak™ Zero-Turn Radius Riding Lawnmowers sold in Canada. They are being recalled because the mower blades can continue to turn when the operator leaves the seat. This poses a laceration hazard to the user or bystanders. Stop using the product and follow the repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact an authorized John Deere dealer for a free repair.
- For more information, call Deere & Company at 1-800-537-8233.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
John Deere Residential ZTrak™ Zero-Turn Radius Riding Lawnmower
Model: Z335M, Z345M, Z345R, Z355R, Z375R
Date codes: August 11, 2017 through December 8, 2017
Why this matters
Laceration hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: August 11, 2017 through December 8, 2017
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: Z335M, Z345M, Z345R, Z355R, Z375R
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Laceration hazard
What should consumers do?
Stop using the product immediately. Contact an authorized John Deere dealer for a free repair. For more information, call Deere & Company at 1-800-537-8233.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Laceration hazard
When was this product recalled?
This product was recalled on February 1, 2018.
Is the John Deere brand affected by this recall?
Yes, John Deere products are affected by this recall. This recall involves John Deere Residential ZTrak™ Zero-Turn Radius Riding Lawnmowers sold in Canada. They are being recalled because the mower blades can continue to turn when the operator leaves the seat. This poses a laceration hazard to the user or bystanders. Stop using the product and follow the repair steps in the official notice.