Delta UV Generator recall in Canada: fire hazard
In plain language
This recall involves Delta UV Generators sold in Canada. It's being recalled because the unit can overheat, posing a fire hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop the electrical power supply to the pool or spa immediately.
- Unplug the generator unit.
- Contact Neptune Benson for more information.
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Affected products
Delta UV Generator
Model: EA-4H-10
Date codes: March 17, 2010 and April 1, 2019
Why this matters
Fire hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: March 17, 2010 and April 1, 2019
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: EA-4H-10
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire hazard
What should consumers do?
Stop the electrical power supply to the pool or spa immediately. Unplug the generator unit. Contact Neptune Benson for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire hazard
When was this product recalled?
This product was recalled on June 17, 2019.
Is the Delta UV brand affected by this recall?
Yes, Delta UV products are affected by this recall. This recall involves Delta UV Generators sold in Canada. It's being recalled because the unit can overheat, posing a fire hazard. Stop using the product and follow the return/repair steps in the official notice.