Dexcom G6 OUS iOS CGM App recall in Canada: Performance issue
In plain language
This recall involves the Dexcom G6 OUS iOS CGM App sold in Canada. It's being recalled because the app may delay showing updated glucose readings. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer if you require additional information.
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Affected products
Dexcom G6 OUS iOS CGM App version 1.11.2
Model: SW11586
Dexcom G6 OUS iOS CGM App version 1.12.0
Model: SW11586
Why this matters
Performance issue
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: SW11586
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issue
What should consumers do?
Stop using the product immediately. Contact the manufacturer if you require additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issue
When was this product recalled?
This product was recalled on August 27, 2025.
Is the Dexcom, Inc. brand affected by this recall?
Yes, Dexcom, Inc. products are affected by this recall. This recall involves the Dexcom G6 OUS iOS CGM App sold in Canada. It's being recalled because the app may delay showing updated glucose readings. Stop using the product and follow the return/repair steps in the official notice.