RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026DimensionOfficial source

    Dimension Sample Probe Cleaner recall in Canada: Error message and leaking caps

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    In plain language

    This recall involves Dimension Sample Probe Cleaner sold in Canada. It's being recalled because some bottles may show an error message or have leaking caps. Stop using the product and follow the return steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Check lot or serial numbers.
    • Contact Siemens Healthcare Diagnostics Inc. for instructions.

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    Affected products

    • Dimension Sample Probe Cleaner

      Model: RD703

      Lot: 56420006 AND HIGHER

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: 56420006 AND HIGHER

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: RD703

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

    Want alerts if similar products are recalled in Canada?

    Frequently Asked Questions

    Why was this product recalled?

    This recall involves Dimension Sample Probe Cleaner sold in Canada. It's being recalled because some bottles may show an error message or have leaking caps. Stop using the product and follow the return steps in the official notice.

    What should consumers do?

    Stop using the product immediately. Check lot or serial numbers. Contact Siemens Healthcare Diagnostics Inc. for instructions.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.

    When was this product recalled?

    This product was recalled on October 19, 2018.

    Is the Dimension brand affected by this recall?

    Yes, Dimension products are affected by this recall. This recall involves Dimension Sample Probe Cleaner sold in Canada. It's being recalled because some bottles may show an error message or have leaking caps. Stop using the product and follow the return steps in the official notice.