Dimension Vista 1500 and 500 Analyzer recall in Canada: Contamination risk
In plain language
This recall involves Dimension Vista 1500 and 500 Analyzers sold in Canada. They are being recalled because a software issue may cause sample contamination. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers.
- Follow the instructions from Siemens Healthcare Diagnostics.
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Affected products
Dimension Vista 1500 Analyzer
Model: 1000033793
Dimension Vista 500 Analyzer
Model: 1000034648
Why this matters
Contamination risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 1000033793, 1000034648
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Contamination risk
What should consumers do?
Stop using the product immediately. Check model numbers. Follow the instructions from Siemens Healthcare Diagnostics.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Contamination risk
When was this product recalled?
This product was recalled on November 2, 2018.
Is the Dimension Vista brand affected by this recall?
Yes, Dimension Vista products are affected by this recall. This recall involves Dimension Vista 1500 and 500 Analyzers sold in Canada. They are being recalled because a software issue may cause sample contamination. Stop using the product and follow the return/repair steps in the official notice.