RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026DimensionOfficial source

    Dimension Gentamicin Assay recall in Canada: Inaccurate test results

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    This recall involves Dimension Gentamicin Assays used with various Siemens medical systems in Canada. They are being recalled because they may provide inaccurate test results for patient samples. Stop using the affected products and follow the instructions from Siemens Healthcare Diagnostics.

    What to do

    • Stop using the affected products immediately.
    • Check the lot or serial numbers of your Dimension Gentamicin Assays.
    • Contact Siemens Healthcare Diagnostics for further instructions.

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    Affected products

    • Dimension Vista System - Gentamicin Assay

      Model: K4012

      Lot: 12269BD, 17135BC, 17150BF, 17159BD, 17178AC, 17312BB

    • Dimension Clinical Chemistry System - Gentamicin

      Model: DF12

      Lot: BB8159, EB8115, FB8275

    • Dimension Xpand System - Gentamicin (Gent) Assay

      Model: DF12

      Lot: BB8159, EB8115, FB8275

    • Dimension EXL System - Gentamicin (Gent) Assay

      Model: DF12

      Lot: BB8159, EB8115, FB8275

    Why this matters

    Inaccurate test results

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: 12269BD, 17135BC, 17150BF, 17159BD, 17178AC, 17312BB, BB8159, EB8115, FB8275

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: DF12, K4012

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Inaccurate test results

    What should consumers do?

    Stop using the affected products immediately. Check the lot or serial numbers of your Dimension Gentamicin Assays. Contact Siemens Healthcare Diagnostics for further instructions.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Inaccurate test results

    When was this product recalled?

    This product was recalled on May 25, 2018.

    Is the Dimension brand affected by this recall?

    Yes, Dimension products are affected by this recall. This recall involves Dimension Gentamicin Assays used with various Siemens medical systems in Canada. They are being recalled because they may provide inaccurate test results for patient samples. Stop using the affected products and follow the instructions from Siemens Healthcare Diagnostics.