DISCOVERY 670 DR & NM/CT 870 CZT & NM 830 (2020-08-14)
In plain language
This recall involves DISCOVERY 670 DR, NM/CT 870 CZT, and NM 830 medical devices sold in Canada. They are being recalled because loose rotor bearing screws could cause the detector to fall during use. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model and serial numbers.
- Contact GE Healthcare for more information.
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Affected products
DISCOVERY 670 DR
Model: H3100AL
Lot: DRGX56004
NM/CT 870 CZT
Model: H3906CV
Lot: 87CX63015
NM 830
Model: H3910AB
Lot: 830X60022, 830X60024
Why this matters
Bodily harm from falling detector
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 830X60022, 830X60024, 87CX63015, DRGX56004
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: H3100AL, H3906CV, H3910AB
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Bodily harm from falling detector
What should consumers do?
Stop using the product immediately. Check the model and serial numbers. Contact GE Healthcare for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Bodily harm from falling detector
When was this product recalled?
This product was recalled on August 28, 2020.
Is the GE Healthcare brand affected by this recall?
Yes, GE Healthcare products are affected by this recall. This recall involves DISCOVERY 670 DR, NM/CT 870 CZT, and NM 830 medical devices sold in Canada. They are being recalled because loose rotor bearing screws could cause the detector to fall during use. Stop using the product and follow the return/repair steps in the official notice.