DRX-Revolution Mobile X-Ray System recall in Canada: performance issue
In plain language
This recall involves the DRX-Revolution Mobile X-Ray System sold in Canada. It's being recalled because of a potential for unexpected failure of electrical components, which can lead to the system becoming inoperable with smoke and a burnt smell. Stop using the product and contact the manufacturer for more information.
What to do
- Stop using the product immediately.
- Contact Carestream Health, Inc. for additional information.
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Affected products
DRX-Revolution Mobile X-Ray System
Model: 1019397
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Performance issue
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 1019397
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issue
What should consumers do?
Stop using the product immediately. Contact Carestream Health, Inc. for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issue
When was this product recalled?
This product was recalled on October 10, 2023.
Is the Carestream Health, Inc. brand affected by this recall?
Yes, Carestream Health, Inc. products are affected by this recall. This recall involves the DRX-Revolution Mobile X-Ray System sold in Canada. It's being recalled because of a potential for unexpected failure of electrical components, which can lead to the system becoming inoperable with smoke and a burnt smell. Stop using the product and contact the manufacturer for more information.