DuraDiagnost recall in Canada: May cause injury
In plain language
This recall involves the DuraDiagnost medical device sold in Canada. It's being recalled because a part may fall off during operation, which could cause injuries to patients and users. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer for additional information.
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Affected products
DuraDiagnost
Model: 712214
Lot: Not applicable.
Why this matters
Injury risk from falling part
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Not applicable.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 712214
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Injury risk from falling part
What should consumers do?
Stop using the product immediately. Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Injury risk from falling part
When was this product recalled?
This product was recalled on March 19, 2025.
Is the Philips Healthcare Suzhou Co., Ltd. brand affected by this recall?
Yes, Philips Healthcare Suzhou Co., Ltd. products are affected by this recall. This recall involves the DuraDiagnost medical device sold in Canada. It's being recalled because a part may fall off during operation, which could cause injuries to patients and users. Stop using the product and follow the return/repair steps in the official notice.